Abstract: Information systems (IS) are a key strategic challenge especially in the new digital era. Depending on the economic sector, they represent the first item of expenditure: 20% to 100% of the annual operating budget, 20 times more than the mere IT budget. However, the vast majority of decision makers ignore these amounts because of “vertical” accounting, historically built to better control spending by major function. Despite the fact that “digital revolution and transformation” is in every mouth, top executives are facing one of the biggest managerial paradoxes: focusing on the annual cost of IT while digital and IS budgets are respectively 10 to 20 times bigger.

Read more in the November 2017 issue of the ISM Journal of International Business (Pages 36-42).

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