Professor Noémie Le Pertel recently co-authored an article in Harvard Business Review titled "6 Questions to Ask Yourself When You’re Frustrated with Your Team." The article highlights the pressure that managers face when attempting to balance accountability with empathy. Le Pertel encourages managers to adopt a reflective approach and ask themselves six questions that aim to foster empathy and understanding in the workplace.
By centering on empathy, managers can create a healthier work culture that encourages optimal performance. This HBR article offers practical guidance to managers on how to manage their expectations and respond to their team's needs more empathetically.Read the full article here.